FAQ
Find answers to common questions about our services.
Processing time is usually 1-2 business days depending on the number of clothes and the service type chosen. We will inform you directly if there is any delay.
Yes, we use environmentally friendly and skin-safe chemicals. All products we use have been tested and certified.
You can order through our website, send a message on WhatsApp, or visit our location directly. We also accept orders for pickup and delivery within Cilacap area.
There are no additional fees for dry cleaning services. The price includes all costs, including the use of special chemicals.
If damage occurs, we will replace the garment or provide compensation according to our policy. We always strive to prevent this from happening.
Yes, we accept luxury fabrics such as silk and wool. We have a special procedure for caring for luxury garments to maintain their quality.
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